Shipping policy

Last updated: November 11, 2026

Thank you for shopping with ORIA! This Shipping Policy explains how we process and ship your orders, estimated delivery times, shipping costs, and what to expect after placing an order.

Order Processing

Orders are processed as soon as possible after they are placed. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Please note that order processing time is separate from the estimated shipping and delivery time.

Shipping Methods & Delivery Times

ORIA currently offers shipping within the United States.

Estimated delivery time: Approximately 10–15 days.

Delivery times are estimates and may vary depending on your location, shipping carrier, and other circumstances. The estimated delivery period begins once your order has been shipped.

Please note that unexpected carrier delays, weather conditions, holidays, or other events beyond our control may affect delivery times.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, order details, and available shipping methods.

Any applicable shipping fees will be displayed before you complete your purchase. Free standard shipping may be available on selected orders, as indicated at checkout.

Order Tracking

Once your order ships, we will send you a shipping confirmation email containing your tracking number and tracking link, if available.

Please allow some time for tracking information to become active and update after shipment.

Shipping Destinations

We currently ship to addresses within the United States.

Please ensure that your shipping address is accurate and complete when placing your order.

Address Accuracy

Customers are responsible for providing the correct shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update it before your order ships.

Lost, Damaged, or Delayed Packages

If your order is lost, arrives damaged, or experiences an unexpected delay, please contact our support team. We will do our best to assist you and help resolve the issue with the shipping carrier.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We may be able to accommodate changes or cancellations before your order ships. Once an order is in transit, we are unable to modify or cancel it.

Any approved refunds for cancelled orders will be processed to the original payment method, where possible, in accordance with our refund policy.

Questions?

If you have any questions about shipping or your order, please contact our team:

Email: info@oriacollective.com

You can also reach us using the contact details provided on our Contact Information page.

Thank you for shopping with ORIA!